888-IS NICET () toll free or

Mon-Fri: 8:30 a.m. - 5:00 p.m. ET
24 hour voicemail will be returned as quickly as possible.

For TDD, NICET can be reached through your local relay center or though Virginia Relay Center TTY/PC Number 1-.

Frequently Asked Questions

Questions by Department Phone Option E-mail
Recertification: Cost, timing, CPD points 2
Testing: Scheduling, Rescheduling, Test Dates, Scores 3
Certification: Work Experience, Verification, Recommendation, Certification Status, Pending, Conditional Decision Letter (CDL) 4
Development: Program Development, Exam Content
Communications: All Other Inquiries, Marketing, Website, Logging In


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